While the next editions of the ISO 9001 and ISO 14001 International Standards are expected to hit...
In this 2nd installment of my series examining how to get it right with customer-related processes,...
When I was reflecting recently on the 'pinball wizardry' of auditing, I discovered that I am in the...
With revisions to three key management systems Standards coming into effect this year and next,...
Good News!
The International Accreditation Forum (IAF) confirmed late January that the...
It is a silver jubilee next month (May) for Scottish-based quality trainers and consultants, who...
Risk and Preventive Action
Annex SL text does not include a clause giving specific requirements for...
The long anticipated Final Draft (FDIS) of the new ISO 9001:2015 International Standard was finally...