If you read the newspapers, you’ll appreciate how gravely the Scottish Environmental Protection Agency (SEPA) consider the contravening of environmental requirements within Scotland; clamping down with hefty fines on companies it judges to be neglectful of their social duties.
World Quality Day is a United Nations initiative championed in the United Kingdom by The Chartered Quality Institute (CQI) and supported in Scotland by the Scottish Quality Management Centre (SQMC).
In my day-to-day role behind the scenes here at SQMC HQ, I’ve lost count of the noteworthy tips I hear in casual conversation with our auditors, trainers and consultants. So I decided to start scribbling them down and sharing them through the Insight Column. Here are the first 5 that spring to mind:
The rudiment of the Standard, Ron Rivans explains the scope (essentially the purpose) of ISO 9001.
The Scottish Quality Management Centre (SQMC) will ease its forecasted increase in demand for its QHSE auditor qualifications next year by promoting their associate business improvement consultant, Anne Barber, to its contingent of approved trainers; announced its Director of Operations, Kenny Hannah, this week.
One of the issues we've found that newcomers to Quality Management Systems struggle with is the difference between documents and records. The new ISO 9001:2015 Standard should help with this. From now on, both are combined under the term "documented information", meaning two separate procedures are no longer required.
With ISO 9001:2015 finally now published as a 'full ISO' by the British Standards Institute, SQMC's Ron Rivans explains the Standard's relevance and application in respect to calibration, which comes under clause 7.6 of ISO 9001:2008 (or clause 7.1.5 of ISO 9001:2015).
The Scottish Quality Management Centre (SQMC) understand that ISO 9001:2015 will finally be released as a 'full ISO' by the British Standards Institute tomorrow (23/09/15).
We hear a lot about 'Customer Care', or rather the lack of it, so I am pleased to report on an experience my wife & I encountered recently, incognito!
The Scottish Quality Management Centre (SQMC) yesterday hosted the first internationally accredited ISO 9001:2015 Auditor Transition course in the country, at its Dunfermline headquarters.
