One year on from Karen's presentation on the Changes to Health and Safety Systems (December 2018) for the West of Scotland Chartered Quality Institute, we are releasing the slides for free public access.
In my capacity as a trainer, consultant, and as an external auditor for a Certificating Body of International Standards, I’m more and more astonished by this particular, and surprisingly common, thing.
Chevron Shipping opened its Marine Learning and Development Centre in Clydebank, Scotland as part of Chevron’s ongoing commitment to employee training and professional development. The centre on the outskirts of Glasgow is a state-of-the-art facility providing instruction for up to 2,500 mariners per year.
Many organisations in Scotland have successfully transitioned their Quality Management System to ISO 9001:2015 - well ahead of next years deadline.
However, a leading Certification expert last week updated SQMC on the levels of transition. Rather concerningly, it is not what was anticipated; with a surprising number of organisations to have even begun the process, yet. This could have grave ramifications for their business.
It is often thought that if someone is knowledgeable in a certain area, or if they are highly skilled with many years of experience, then they can easily pass on their knowledge to others by training them.
Internal staff training is not for everyone, because to do it efficiently and effectively takes skill, hard work, inspiration and wisdom... but it's also not a black art! SQMC Training Designer and Facilitator, Karen MacKenzie, has won awards in this area, and today she shares some of her 'secret formula' for success, in 5 bite-size chunks: