SCOTTISH QUALITY MANAGEMENT CENTRE
ISO 9001 Foundation course
Learner's Base
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Element 1: Understanding Management Systems.
What are Standards?
Links to external website (Chartered Quality Institute).
The CQI's 'Handy Guide to Quality'.
Links to external website (YouTube).
ISO Management System Standards
Links to external website (International Organisation for Standardisation).
Element 2: Why Have Management Systems?
ISO's Seven Management Principles
Links to external website (International Organisation for Standardisation).
Quiz
Directed by your tutor.
Element 3: Setting Standards in Context / How They Work.
Learning Aid - Understanding Clauses 1-4
Links to external website (Google Docs).
Learning Aid - Understanding Clauses 5 & 6
Links to external website (Google Docs).
Learning Aid - Understanding Clauses 7 & 8
Links to external website (Google Docs).
Learning Aid - Understanding Clauses 9 & 10
Links to external website (Google Docs).
Quiz
Directed by your tutor.
Element 4: The Background to Auditing.
Optional Learning Aid - Understanding processes
Directed by your tutor.
Learning Aid - Coffee Shop PDCA
Links to external website (Google Docs).
Element 5: The Basics of Process Auditing.
Learning Aid - Foundation Audit Evidence
Directed by your tutor.
Last but not least...
Your Certificate Name and Evaluation Form.
Please tell us how we did today.
