Thank you for joining this week-long, advanced auditing course at the Scottish Quality Management Centre!
Our training is recognised globally and accredited by the Chartered Quality Institute and the International Register of Certificated Auditors, under the ‘PR-328’ scheme.
This Technical Reference Manual is based on the internationally recognised best-practice guidance for auditing management systems, ISO 19011:2018, and on the accumulated knowledge, experience, and teaching legacy of Mr Ian W. Hannah, FCQI, SrMASQ; founder of the Scottish Quality Management Centre.
This content herein is made freely available for SQMC-trained auditors and Quality Professionals to refer to repeatedly throughout their careers.
The training course this manual accompanies provides participants with the following knowledge and skills:
To explain the purpose…
Moreover, you should be able to explain the role and responsibilities of an auditor to plan, conduct, report and follow-up a Quality Management System audit in accordance with the international standards ISO 19011 and ISO/IEC 17021, as applicable.
As well as explaining the theory behind it, you should gain the skills and confidence to go ahead an plan, conduct, report and follow-up an audit of a Quality Management System; in order to establish conformity (or otherwise) with the key Quality standard, ISO 9001; and in accordance with ISO 19011 and ISO/IEC 17021, as applicable.
SQMC Lead Auditor courses are tutor-led, using a variety of learning methods, accelerated learning techniques, multimedia and student interactivity. We hope you’ll find participation on the course undaunting and enjoyable, and we encourage your questions – providing ample opportunities to do so throughout.
In addition to the Learning Objectives, the Lead Auditor course has an aim to prepare you to sit the CQI & IRCA’s 1 hour 45 minute, open book, online exam.
A copy of the training slides can be provided to our students on request, with space for note-taking. These are designed to correspond logically with this Reference Manual, ordered by day. However, much of the information held in this Manual goes into extensive technical depth, and is intended more to be a tool for your future reference, rather than read in its entirety in the classroom.
SQMC purchased licences for you to own one copy of ISO 9000:2015, ISO 9001:2015 and ISO 19,011:2018, and have given them to you on the course. You are permitted to access to them during the final exam, and IRCA recommend having a copy of ISO 9001:2015 to reference during the exam.