SQMC People & Culture Policy

At SQMC, we believe that how we treat people is just as important as what we teach. Whether you're an employee, subcontractor, student, or visitor, we want everyone who interacts with SQMC to feel respected, supported, and valued.

This People & Culture Policy outlines our commitment to fairness, wellbeing, and ethical treatment across all areas of our operations.

1. Fairness, Respect & Inclusion

• We treat everyone with dignity, regardless of age, gender, background, ability, or beliefs.

• We promote an environment free from bullying, harassment, and discrimination.

• We provide equal opportunities in recruitment, subcontracting, and training access.

• We recognise and respect neurodiversity, and aim to create an environment where people with different ways of thinking and learning can thrive.

2. Staff & Tutor Wellbeing

• We support flexible working and make reasonable adjustments for health or personal circumstances.

• We provide equipment or resources needed to minimise strain, especially for those working at desks or delivering online.

• We encourage regular check-ins, team communication, and support for mental wellbeing.

3. Students & Learner Experience

• We design our training with the learner in mind — balancing screen time, breaks, and interaction to support focus and comfort.

• We welcome feedback from learners and take concerns seriously.

• We offer reasonable adjustments for accessibility needs whenever possible.

• We consider the needs of neurodivergent learners in our course design and delivery, such as offering clear instructions, varied learning formats, and time to process.

4. Voice & Feedback

• Everyone at SQMC has a voice. We encourage open dialogue and regularly engage with staff, tutors, and learners to improve what we do.

• While we don’t have a formal trade union structure, we are committed to listening, and acting fairly and consistently.

5. Workforce Development

• We invest in our team — whether through knowledge-sharing, coaching, or external training opportunities.

• We hold team standardisation sessions to align our delivery and support professional growth.

6. Data & Digital Dignity

• We protect the privacy of our staff, students, and clients.

• Personal and digital data is handled responsibly in line with our Privacy Policy.

We aim to lead with integrity, humility, and care — treating people as we would want to be treated. This policy will be reviewed regularly to ensure it reflects our culture and continues to support those we work with and for.

For any questions or concerns related to wellbeing, inclusion, or conduct, please speak to SQMC management.

SQMC People and Cultre Policy (version 2.1)

Authorised on 26th March 2025, by:

Kenny Hannah, SQMC Director of Operations.