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For as long as I can remember the term customer service has annoyed me immensely within quality...
SQMC is committed to Management Systems excellence, helping businesses and professionals succeed...
At the Scottish Quality Management Centre, we have always been enthusiastic about praising...
Scotland has a rich history in the aerospace industry, with a legacy that dates back several...
Glasgow, October 2023 - Scotland’s leading voice in Quality Management training, SQMC (the Scottish...
In our entry-level reading assignment, we looked at ‘Quality’ in general: how do we define it, and...